Unlimited Accessory Replacements
Covers eligible Battery Boost, covers, chargers, and cooling gel inserts.
Damaged item must be returned before replacement is shipped.
Cushion Coverage
Months 0–11: Ease may repair or replace your cushion at our discretion for covered issues.
Full Replacement Eligibility
Month 12 and beyond: active members become eligible for full cushion replacement under the plan.
White Glove Support
Priority support for setup, adjustments, troubleshooting, claims, and ongoing member help.
Member Upgrade Options
Upgrade eligibility requires active membership in good standing, current payments, return of original cushion, and acceptance of a new 24-month Care Plan agreement.
Upgrade eligibility resets upon execution of a new agreement. Replacement cushions may be new or refurbished.
Simple Claim Process
No automatic shipments or pre-scheduled replacements. Submit a claim, return the damaged item, and once your active membership is verified, we'll repair or replace it based on plan eligibility.
Add Ease Care+ Protection
Recurring billing
See policy below
While membership is active & in good standing
Failed payments may cause suspension or cancellation
Ease Care+ · Membership Protection Program · contact@easeseatingsystems.com

